Terms & Conditions
General These terms and conditions set out the basis on which you can use our website and place orders for items from Uni-Power. By ordering goods from Uni-Power you are deemed to have understood and accepted out terms. You may contact us by email firstname.lastname@example.org or call us on 01371 875331. Telephone calls to and from Uni-Power are recorded and monitored as part of our efforts to improve service to our customers.
If you wish to open a credit account with Uni-Power, please request an account application form by emailing email@example.com. Once this has been received, we will use credit reference agencies, and references from third parties. We reserve the right in our absolute discretion, to grant, refuse credit accounts, or discontinue any credit facility already granted.
Your credit limit will be advised in the acceptance letter that is sent to you for signature. Please bear this in mind when ordering. We may ask for an on account payment if your balance goes above this limit at any time.
All credit accounts are on a net monthly basis, unless special terms have been applied. Payment of any outstanding monies is due by the end the month following Invoice i.e. June Invoices will become due at the end of July. On the 5th of every month, any account with an overdue balance will be suspended, and orders withheld from delivery, until payment is received. Accounts that remain overdue for more than 90 days, may have their account closed and the debt transferred to a collection agency. If for any reason, we are required to take legal action against a credit customer, a £50 administrative fee will be applied to the total debt to cover our costs incurred.
A statement will be issued on the last day of every month either by email, if requested, or by post. It will show all purchase Invoices in the current month, and any outstanding Invoices which are due. If for any reason, you have not received any of the documents listed, please request copies from firstname.lastname@example.org.
Where possible, we prefer payment to be made by BACS. This is the most cost effective way of paying, which in turn keeps our prices down. We do however, accept payment by Debit/Credit Card but unfortunately not cheque.
Once your order is accepted a contract is formed between Uni-Power and you once the goods have been despatched and not before. A contract is not formed at the point we take payment, if that is the case, or by the receipt of an emailed order. If an order is cancelled by you before the goods have been despatched, cancellation charges may apply. This may depend on whether the items have been specially ordered in by us to fulfil your requirements.
In most cases, there will be an additional charge for delivery of goods, which will vary depending on the method of despatch. We will advise you of the full delivery cost prior to despatching the order.
If you wish to return any item not required, you must request a returns authorisation form, which once received will be considered. An authorisation number will be issued if this is accepted. All goods must be returned in original packaging in the condition they were supplied and not used. We reserve the right to apply a handling charge to all returns which have been specially ordered in, and correctly executed. This charge may vary according to the terms and conditions of the manufacturer concerned. This is beyond Uni-Power's control and you will be advised of the rate at the point of authorisation. Carriage charges are not refundable under these circumstances.
Title of goods
All goods remain the property of Uni-Power, and are sold on the understanding that until paid for in full we have full title. We are entitled to repossess goods from yourselves or a Liquidator/Receiver that were originally supplied by us, in the event of non-payment.
Uni-Power complies with its obligations as a company under the Data Protection Act 1998, with regards to Personal data.
We reserve the right to alter these terms and conditions of sale and trading without notice.
The terms and conditions are governed by English Law.