Newsletter - June 2023
New Phone System
As most customers will be aware, we had some technical issues with our new phone system which was installed in April; we apologise for any disruption this may have caused.
Everything should now be working as normal; although if you do encounter a problem, please email us with a brief explanation of the issue so we can rectify.
Supplier Price Increases
Effective for all deliveries from the dates shown below (Regardless of when the order was placed). New price lists will be available to download from our website shortly prior to the effective dates
Hatz Engines: 1st July 2023.
Hatz Parts: 1st July 2023.
Please note that some suppliers may impose price increases without prior notification, in these rare cases they will become effective immediately.
Engine Manufacturer Production Delays
*Long lead-times for certain engines are still a major concern, please urgently review your current stock & future requirements!*
Production capacity, component sourcing, shipping constraints & post-Brexit delays remain an issue across all engine manufacturers for certain models.
We strongly advise all customers (Especially OEM’s) to confirm current & future requirements ASAP (Covering both 2023 & 2024).
Place firm orders now with future call-off dates to get in the queue for our current stock & future deliveries (Large volume future call-off orders may be subject to a payment/stocking plan).
uni-power & Supplier Enquiry Response Time / ETA's & Delivery Dates
Both ourselves & our suppliers are currently receiving a high volume of enquiries, therefore responses may take longer than usual; please bear with us during this busy time. Please remember that our Website & Webcart can be utilised for many of your enquiries (contact us if you have forgotten your login details).\
During the current global supply/shipping crisis, please be advised that all ETA’s/delivery dates advised to you are estimated & cannot be guaranteed. Please utilise our supplier emergency order options for items that are required urgently (Reduced discounts & emergency order/carriage charges will apply in most cases).
