Uni-power Corona Virus / Covid-19 Notice

24/03/2020


The new Government guidance from 23/03/20 says people should only leave their homes for one of four reasons, one of which relates to our business operations:
“Travelling to and from work, but only where work absolutely cannot be done from home”.

We will therefore be operating as normal for the time being, except for the below procedures, or if advice from the Government changes:

1). All staff will adhere to the full list of Government guidelines at all times; we also request that all Customers, Carriers & Suppliers also observe these guidelines.
2). Certain office staff will be working from home, although staff imperative to daily operations will continue to work from our warehouse/office facilities.
3). Our Trade Counter & Service Division will be closed for physical access from 24/03/20 until further notice, we will keep the front & roller shutter doors locked at all times; the below procedure notices are attached to the front doors giving instructions on how these departments will operate in a limited capacity.

Trade Counter
Our Trade Counter will be closed for physical access from 24/03/20 until further notice, please see below for procedure to be followed:
1). Please call 01371 875331 or email info@uni-power.co.uk with your requirements.
2). Any payments will take place over the phone whenever possible.
3). We will ship the items to you whenever possible.
4). If you absolutely must collect items, any payments should take place over the phone (Prior to collection) whenever possible. Collections will take place by the roller shutter door, we will open the door & stand at a safe distance whilst you collect & load the items yourselves (Heavy items will be loaded by our Warehouse staff whilst you stand at a safe distance).

Service Division
Our Service Division will be closed for physical access from 24/03/20 until further notice, please see below for procedure to be followed:
1). Please call 01371 875331 or email servicedept@uni-power.co.uk with your requirements.
2). Any payments will take place over the phone whenever possible.
3). We will ship the items to you whenever possible.
4). If you absolutely must collect items, any payments should take place over the phone (Prior to collection) whenever possible. Collections will take place by the roller shutter door, we will open the door & stand at a safe distance whilst you collect & load the items yourselves (Heavy items will be loaded by our Service Division staff whilst you stand at a safe distance).
We trust you will observe the above procedures at all times & can appreciate the actions we are taking during this difficult time.

Stay safe…!

The Management Team
Universal Engine Power Ltd (T/A uni-power)